Privacy Policy

We (also referred to as “We”, “Us” or “Our”) are committed to protecting your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide through the website Phoenix TradexAI (the “website”).

We pledge to uphold these principles:

• To ensure transparency in how we collect and process your personal information:

Our aim is to empower you to make informed decisions about how we use and process your personal data. We created this website to support that goal. To achieve it, we employ a variety of methods and procedures to provide you with relevant information on personal data handling.

If we determine you need specific details, we will provide that information at the appropriate date and time.

We welcome any questions you may have and are prepared to provide any clarifications you require regarding legal limitations. You can contact us via email at the following address: info@phoenix-tradexai.com

• Personal data will be used exclusively for the purposes outlined in this policy.

Personal Data may be processed by Us for various purposes: to provide the website to you and to connect you with third-party trading platforms (the 'Services'); to enhance, maintain, and support the site; to protect our rights and interests; to comply with regulatory or legal obligations; and to carry out administrative and business activities that facilitate the delivery and use of the Services.

We also process personal data to better understand your preferences and needs.

• To leverage robust tools that safeguard your personal data rights:

To empower you to exercise your rights, we’ve made extensive resources available. Contact us at any time to request your Personal Data. We can correct or delete it, and restrict its processing for specific or general purposes. We can also transfer the data to you or an external party. We are committed to accommodating your requests.

• Safeguard your personal data:

Although we cannot guarantee absolute security for your personal data, we remain committed to employing diverse methods and techniques to protect it.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the types of personal data the company collects from individuals, how it processes and secures that data, and how it shares it with third parties.

This Policy covers information related to an identified or identifiable natural person. A natural person is identifiable if they can be directly identified or recognized through additional information we hold or can access.

The Policy defines “processing” as any process that involves the collection or use of personal data. It includes the handling, organization, and storage of personal data.

Our services are intended for general audiences and are not designed for users under 18. We do not knowingly collect information from individuals under 18, nor do we knowingly permit them to use our services. If we become aware of any data about minors, we will delete it as promptly as possible.

2. What personal information do we hold about you?

If you access our services or channels, or visit our website, we collect personal data. In certain cases, we may ask you to provide this data directly. Alternatively, we collect personal data by analyzing how you use our services and channels or by obtaining it from our third-party partners.

3. You are not required to provide personal information to the company, and there are no consequences for withholding it.

You are under no obligation to provide us with any personal data. However, in certain circumstances, choosing not to share this information may prevent us from delivering our services or may restrict users’ access to the website.

4. What kinds of personal data can we collect? When you visit our website, we collect the following personal information:

This includes information about your online activity log, traffic data (including IP address, date and time of access), the language you used, software crash logs, the browser type, and details about the device you used. This information is not private and cannot be used to identify you.

Personal Data We Receive from You: Any personal information you choose to provide to Us when you initiate a connection with a third-party online trading platform via Our services.

Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. The legal basis and the purposes for processing personal data

The company processes your personal data for the purposes outlined in this section, based on the applicable legal grounds.

The company may not use your personal data without a legal basis. The legal grounds on which the company is entitled to process your personal data are:

• You have given your consent to the processing of your personal data for one or more reasons. This applies when you submit personal information through the website so that we can transfer it to a third-party trading platform.
• The Company or a Third Party may need to process data to meet their legitimate interests, such as improving our services or defending legal claims.
• Processing must comply with legal obligations.

Please contact us by email for more information on the processing required to safeguard legitimate interests.

Below is a list of reasons and legal grounds for which we may use the personal data you provide. Personal data.

6. Transfer of Personal Data to Third Parties

The company can also share personal data—including IP address information and user experience analyses—with third-party service providers such as hosting and storage companies.

You can request that we share specific personal data you have provided with third-party trading platforms. In these cases, we will transmit the data directly to those platforms. Your personal data will be handled in accordance with their privacy policies and may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. This exchange provides the resources needed to enhance and refine the products and services it delivers to its customers.

If it is necessary to safeguard third parties’ rights or protect assets, the Company may disclose personal data to regulatory, local, or other official authorities.

We may also share personal data about you with potential investors or buyers, or with lenders to the company or any group company, if such a transaction takes place (including the transfer or sale of assets belonging to the company or any group company), or as part of any merger, restructuring, consolidation or bankruptcy within the group.

7. Third-Party Cookies and Services

We may engage third-party services, including advertising providers and analytics firms. These companies may also use cookies or other technologies.

Cookies are small text files placed on your device each time you visit or access the website. They gather information about your browsing habits and preferences to enhance your experience, remember your settings, and personalize the products and services you may enjoy. Cookies are also used to compile statistical and analytical data.

Some cookies we use are session cookies. They are temporarily downloaded to your device and expire when you close your browser. Other cookies are persistent and remain on your device even after you close your browser. These cookies help the website recognize you as a returning user and facilitate future visits.

Types of cookies:

We may use them according to their purpose:

Cookies have been blocked or removed

To prevent or remove cookies, adjust your browser’s settings. Below are links that will guide you through the process for some of the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Please note that some or all of the website’s functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfill the purposes of processing personal data set out in this policy, or for longer periods when required or permitted by applicable laws, regulations, policies, or orders.

We will share your information with third-party trading platforms for a 12-month period. If you consent, we will continue sharing your data for an additional 12 months.

We regularly review the Personal Data we hold to confirm it is no longer required.

9. Transfers of personal information to third-party countries or international organizations

Your personal information may be transferred across international borders to other countries—for example, to a third country (another nation outside your place of residence)—or to international organizations or jurisdictions. The Company implements all necessary technical and organizational measures, in compliance with applicable data protection laws, to safeguard your personal data and ensures that data subjects can fully assert their rights and access effective legal remedies without compromising confidentiality and integrity.

All residents of the EEA (European Economic Area) have access to these protections and safeguards.

• Transfer to a third country or international organisation recognised by the European Commission as ensuring adequate protection of personal data under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities under VIRO Article 46(2)(a).
• This transfer was carried out in compliance with the Common Data Protection Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. You can view the Clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

We can provide details on the security measures we use to protect your personal data when it is transferred to third-party countries or international organizations. For more information, email info@wealthwaydigital.uk

10. Personal Data Security

We have implemented robust organizational and technical safeguards to protect personal data. These measures prevent its accidental or unlawful destruction, loss, or modification.

We cannot guarantee or warrant that your personal data will remain completely secure and error-free. We are likewise not liable for any intangible, incidental or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any disclosure caused by transmission errors, unauthorized third-party access or other factors beyond our control.

If we are required by law or other obligations beyond our control, we may have to disclose your personal data to third parties, such as public authorities. We cannot guarantee how those third parties will safeguard your data in these situations.

Transferring personal data over the Internet can never be entirely secure. The Company cannot guarantee the safety of any personal information you transmit to us online.

11. Hyperlinks to third-party websites

Links to third-party sites and applications are provided on this website. These external services operate independently of the company and are not supervised by us. We do not assume responsibility for how they collect or process personal data. This Policy does not apply to any actions taken through those sites or apps.

When you visit any third-party websites or apps we recommend, please read their privacy policies before accessing or using them. We also advise that you provide any personal data directly to those services.

12. Updates to this Policy

This Policy may be updated at any time. When changes occur, we will post the revised policy on our website. For significant updates, we will also use appropriate notification methods and issue an announcement on our site. Unless otherwise stated, amendments will take effect upon publication of the updated policy.

13. Your Rights Relating to Your Personal Information

You may request that we verify the accuracy of the personal data we collect about you, correct any errors, and delete any information we no longer require. You also have the right to limit the types and scope of our processing of your personal information.

If you are an EEA resident, please refer to this page:

You may exercise these rights with respect to the personal data you provide. To do so, please send an email to the address below.

Access rights

The Company can verify that your personal data is processed accurately. If so, you can access your personal data.

The Company will supply an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the data will be made available electronically.

An individual’s right to access personal data must not conflict with the rights and freedoms of others. If fulfilling a request would infringe upon another individual’s rights or freedoms, the company may refuse to comply with the request or limit its ability to fulfill it fully.

Right to rectification

The Company may correct any inaccurate personal data. You have the right to request the amendment of any incomplete personal data we hold about you, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer necessary for the purpose for which they were collected or processed; (b) You withdraw your consent and there is no legal basis for processing; (c) You object at any time, for reasons specific to your situation, to processing of personal data about you based on legitimate interests pursued by us or by a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be erased to fulfill the company’s legal obligations.

This right does not apply when processing is necessary (a) to comply with obligations under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you have concerns about the accuracy of your personal data, you may request that the company limit the processing of that data.

If you request that your personal data be restricted, we will keep it only if you have given consent, or if its retention is necessary to establish, exercise, or defend legal rights, to protect another individual’s rights, or to serve a significant public interest within the European Union or its member states.

Your Right to Data Portability

If your personal data is processed automatically on the basis of your consent or under a contract you are party to, you have the legal right to access and review the information you have provided to the company.

You have the right to request that the company transfer your personal data directly to another controller, where technically feasible. Your right to erasure remains fully intact when you exercise your right to data portability. Furthermore, exercising your right to data portability does not infringe upon the rights or freedoms of any other individual.

Right to challenge

You have the right to object at any time to our or any third party’s use of your personal data based on legitimate interests. This includes profiling conducted on that basis. If we demonstrate compelling legitimate grounds for processing your data, we will only proceed if you can demonstrate that your rights, freedoms, or interests outweigh those grounds or that processing is necessary for the exercise, establishment, or defense of legal rights.

You have the right to object to the processing of your personal data for direct marketing purposes at any time.

Right to Withhold Consent

You may revoke your consent for us to process your personal data at any time. This will not affect the legality of any processing conducted on the basis of your consent before its withdrawal.

You have the right to file a complaint with your supervising authority.

You may submit an appeal to a supervisory authority established by a member state to safeguard individuals’ fundamental rights regarding the processing of personal data within the European Union.

The laws of the European Union and its Member States, as outlined in section 13, may limit your rights in relation to personal data concerning you.

We will provide the information you requested under Section 13 of this agreement within one month of receiving your request. If necessary, this period may be extended by up to an additional month, depending on the nature and volume of requests. We will notify you of any extension and its reasons within the initial one-month period.

Provided it does not conflict with the provisions of Section 13 of the law, the information you request under your rights in Section 13 will be provided free of charge. If a request is unjustified, excessive, or repeatedly made, we may charge a reasonable fee to cover administrative expenses for providing the information or processing the requested action, or we may decline to comply.

If we have doubts about the real identity of the person submitting your request, the company may ask for additional information.